Ho fatto il rinnovo del realm ma non me lo ha rinnovato sul gioco e mi ha preso i soldi

We are only able to accept bug reports in English since it is the common language used on this tracker.

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However, please search before writing a new bug report, as it's very likely that someone else already reported your issue before.
If you find an existing ticket about your issue, you can add a vote and any new information to it instead of reporting it yourself.

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