[MCPE-233002] Realm not opening after payment

I attempted to reopen my realm that I payed for, which I have proof of, but the realm on the menu still says closed. This has happened before and when it did I attempted to reopen it again and it double charged me.

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Comments 4

No Thank You 2025-12-10T01:57:36Z

How to replicate the bug:

1: renew a subscription for a realm

No Thank You 2025-12-10T22:59:52Z

Status report: the realm option of opening the realm only created a duplicate realm.

No Thank You 2025-12-10T23:00:11Z

Now I've got more issues

[MCQA] Dubiz 2026-01-21T14:54:46Z

Hi!
Thank you for your report!
However, this issue is Invalid for the bug tracker.

This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact https://support.xbox.com/contact-us

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