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MCPE-23311

Pack file flagged by Symantec Endpoint Protection V 12.1.7166 as being a Trojan

File: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.1.352.0_x64__8wekyb3d8bbwe\data\resource_packs\skins\skinpacks\ChineseMythology\SouthernSymbolVermillionBird.png

Symantec Endpoint Protection keeps flagging files in Minecraft- Win 10 Edition as being TrojanGen2 and deleting them - thereby crashing the game. EVEN DISABLED, Symantec is blocking installation/extended running of the game. Uninstalling Symantec is less than ideal, but resolves the issue. Windows App Store cannot install the game if Symantec is running. It can temporarily if Symantec is disabled, but the game continues to crash eventually as Symantec still deletes the file. Putting the file in as a Symantec exception STILL crashes the game as Symantec still does... something... Though it no longer lists a specific action (like deleting SouthernSymbolVermillionBird.png) or a specific file.

Linked issues

Comments 1

This is Symantec providing a false positive. You'll have to reach out to them regarding this issue.

Elizabeth Kalmbach

(Unassigned)

Unconfirmed

Windows

Windows 10 Ent.

1.1.3.52

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