Zombie Horse Cape

I hope this message finds you well. I have spent nearly 900 hours playing the Bedrock Edition, and I sincerely don’t want to lose my new Zombie Horse Cape. My in-game achievements can serve as solid proof that I fulfilled all the requirements to obtain the cape during the event period. Kindly note that my previous appeal was unfortunately deleted due to duplication, yet I still haven’t received any notification stating that the cape will be delivered within 30 days. I would greatly appreciate your kind assistance in resolving this issue at your earliest convenience.