Subject: Missing Zombie Horse Cape (Bedrock Edition)
Dear Minecraft Support Team,
I’m writing to report that I haven’t received the Zombie Horse Cape despite completing all event requirements and unlocking the related achievement in Minecraft Bedrock Edition. I’ve checked the in-game Dressing Room, inbox, and re-logged my account, but the cape is still missing.
Could you please verify my reward status and deliver the cape as soon as possible? Thank you for your help.
Best regards,
A Minecraft Bedrock Edition Player
It may take up to 30 days to receive the cape. See https://help.minecraft.net/hc/en-us/articles/41416317734797 for more information.
If you do not receive the cape after 30 days, contact Mojang Support.