mojira.dev
MCPE-236373

Triple times charged payment while making a purchase for one item

i was trying to make a purchase for a skinpack but there's a notice “please check your network connection” and then i tried to make another purchase for the same item again.. and it end up charge my TNG E-wallet triple times for only one skinpack that i purchased.. moreover, i only got 320 minecoin even though it charged my TNG E-wallet 3 times (rm7.90×3). give me my money back mojang. i am so disappointed.

Attachments

Comments 2

Thank you for helping us improve Minecraft! We saved your files:

[media]

This is an account or billing issue, and we don't have the tools to help you with this issue.
Please contact Microsoft Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

syafirailyani

(Unassigned)

Unconfirmed

Android

26.0

Retrieved