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MCPE-237717

Black screen after Mojang logo on Samsung Galaxy J6+ (Android 9) after updating to Minecraft version [latest version]

Hello Mojang Team,

I am reporting a serious issue with Minecraft Bedrock Edition on my device.

Device: Samsung Galaxy J6+

Android Version: Android 9 (Pie)

Minecraft Version: [latest version]

Problem:

After updating Minecraft to the latest version, the game does not load properly. It shows the Mojang red loading screen, then turns completely black. The main menu never appears, and the game becomes unusable.

Important Note:

I was able to play Minecraft normally on this device earlier today before updating the game. The issue started immediately after updating to the latest version.

Steps to Reproduce:

1. Install/update Minecraft to version [latest version]

2. Open the game

3. Mojang logo appears

4. Screen turns black and stays stuck

Expected Result:

The game should load normally and display the main menu.

Actual Result:

The screen becomes black after the Mojang logo and never loads.

Troubleshooting Tried:

- Cleared cache and app data

- Reinstalled the game

- Deleted com.mojang.minecraftpe folder

- Restarted the device

- Tried launching in airplane mode

- Enabled Developer Options settings (Disable HW overlays, limit background processes)

None of these steps fixed the issue.

Additional Information:

Older versions of Minecraft (such as 1.19 / 1.20) worked properly on this device. The issue started only after updating to the latest version.

Request:

Please investigate this issue and:

- Fix compatibility for older devices like Samsung Galaxy J6+

OR

- Provide a low-graphics / compatibility mode for devices that cannot handle the current rendering engine

This issue prevents me from playing with my friends, which is very important to me.

Thank you for your support.

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WarenKnight

(Unassigned)

Unconfirmed

Android

Android 9

26.11

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