I own Minecraft digitally on PlayStation. The PS Store correctly shows that I own the game (“Download”), but Minecraft launches in Trial mode and blocks online features on both PS4 and PS5. I already restored licenses, reinstalled the game, rebuilt the database, and confirmed I am using the purchasing account. Please investigate a possible account/license verification bug.
This is an account or billing issue, and we don't have the tools to help you with this issue.
Please contact Microsoft Support.
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