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MCPE-241673

Screenshot Gallery can not load

Steps to Reproduce:

  1. Launch Minecraft Bedrock Edition version 26.40.5 on Android.

  2. Log into your Microsoft/Xbox account.

  3. Navigate to the Screenshot Gallery (Settings → Profile → Screenshots, or via the pause menu depending on platform).

  4. Observe the loading state, then click "Try again" multiple times when the error appears.

Observed Result:

After logging in, the Screenshot Gallery immediately displays a " Screenshot Gallery can't to load" error message. Tapping the retry button repeatedly does not resolve the issue;

Expected Result:

The Screenshot Gallery should load successfully, displaying all captured in-game screenshots with thumbnails, and allow users to view, manage, or share them without errors.

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Comments 2

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[media]

Hi!
Thank you for your report! 

We're already tracking this issue at MCPE-219783 , so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

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ZYMB

(Unassigned)

Unconfirmed

Android

Android 16

26.40

Retrieved