[MCPE-242272] Unable to sign in to Microsoft account (Error Code: Drown)

Hello Mojang Support Team,

I am currently experiencing an issue where I cannot play Minecraft Bedrock Edition online. When I try to sign in to my Microsoft account, it always fails and shows an error window with Error Code: Drown.

I have already tried basic troubleshooting steps, such as reinstalling the game, but the issue still persists. My device is a POCO M6 running Xiaomi HyperOS (Android 16), and I can confirm that my internet connection is working properly with no issues at all.

Could you please check my account and help me figure out what is causing this problem?

Thank you.

Linked issues

duplicates 1

MCPE-242270 Error code : Drowned Resolved

Attachments

Screenshot_2026-09-02-19-48-33-832_com.mojang.minecraftpe.jpg

Screenshot_2026-09-02-20-53-38-863_com.mojang.minecraftpe.jpg

Screenshot_2026-09-02-21-05-48-326_com.android.chrome.jpg

Comments 2

Automation for Jira 2026-09-02T14:23:40Z

Thank you for helping us improve Minecraft! We saved your files:

[media][media][media]

Phattaraphol Phollaphathtanathon 2026-09-02T14:35:09Z

I really hope the support team can help me get my account back. This account means a lot to me and I really want to be able to log back in and play again. Please help me check and fix this issue.