I made 2 purchases and the amount was taken from my card but I didn’t get what I purchased
This is an account issue, and we do not have the tools to help you with this issue.Please contact Xbox Support.
Quick Links:📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Reporter: Mohammed Almineefi
Assignee: (Unassigned)
Created: 2026-10-15T14:50:20Z
Updated: 2026-10-15T16:42:30Z
Resolved: 2026-10-15T16:42:30Z
Confirmation Status: Unconfirmed
Platform: iOS
OS Version: Ios
Affects Versions: 26.70.20 Preview
Retrieved 2026-10-15T17:35:54Z
This is an account issue, and we do not have the tools to help you with this issue.
Please contact Xbox Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki