mojira.dev
MCPE-243906

Bedrock & Java

I am unable to play bedrock but have no issues with java. I was told to contact Xbox support which i did they have gone through all trouble shooting steps of the following.

During our troubleshooting, we completed the following:

  • Verified Minecraft Java & Bedrock Edition entitlement on your account

  • Verified Game Pass Ultimate status

  • Signed out and back into the Xbox app and Microsoft Store

  • Repaired and reset the Xbox app and Microsoft Store

  • Enabled required Xbox-related services on Windows

  • Uninstalled and reinstalled Minecraft

  • Tested launching through both the Xbox app and Minecraft Launcher

  • Restarted the PC after completing repairs and service changes

  • Tested from a newly created Windows user profile

  • Confirmed that Java Edition works correctly

  • Confirmed that Bedrock Edition continues to display "Unlock Full Game" despite ownership being present

I was then told to contact Mojang support and not entirely sure if this is where but it's the only place, I can find to get assistance I was then told when contacting Mojang to explain the following in my report. and that I would receive assistance with my problem here!

  • You own Minecraft: Java & Bedrock Edition for PC

  • Java Edition launches and functions normally

  • Bedrock Edition displays "Unlock Full Game"

  • Microsoft/Xbox Support has already verified ownership entitlements on the account

  • Extensive Xbox app, Microsoft Store, Windows profile, and licensing troubleshooting has already been completed.

*Note*

If this is not the place to get help, please point me in the right direction of where to get help at. TIA

Comments 0

No comments.

ShadowNinja

(Unassigned)

Unconfirmed

Windows

26.70.21 Preview

Retrieved