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MCPE-244351

Game Permanently freezes and stops responding to Samsung Galaxy tab S4 (SM-T837A)

The entire Minecraft app permanently freezes and stops responding on my Samsung Galaxy Tab S4 (SM-T837A) running Android 8.1.0, requiring a force-close. Once frozen, the game never recovers or unfreezes. This issue started recently and had not occurred previously on this device.

Steps to Reproduce:

  1. Launch Minecraft (v26.62 Hotfix) on Samsung Galaxy Tab S4 running Android 8.1.0.

  2. Navigate past the main menu and attempt to load into a world.

  3. The entire application locks up completely and stops responding to touch inputs.

Expected Results:

The game runs normally and loads into worlds without freezing.

Observed Results:

The entire app permanently freezes and must be force-closed from Android app switcher.

troubleshooting already attempted:

  • freed up device storage and cleared the app cache.

  • deleted options.txt and local configuration files.

  • tested launching offline (Airplane Mode) to rule out a struck Microsoft account sync.

  • uninstalled the app, manually removed leftover com.mojang folders, restarted the device, and preformed a clean reinstall from google play store.

  • Tested without restoring old world saves or add-ons: the freeze still happens.

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Angie Bonilla

(Unassigned)

Unconfirmed

Android

Android 8.1.0

26.62 Hotfix

Retrieved