Xbox Live not working for Home Xbox One

Thank you for your report!
However, this issue is a Duplicate of MCPE-26368.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Thank you for your report!
However, this issue is a Duplicate of MCPE-26368.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Thank you for your report!
However, this issue is a Duplicate of MCPE-26368.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I'm having the same issue on my wife's XBox Live account trying to join my realm.
I have a Gold Subscription under my XBox Account which should allow any player signed in access to XBox Gold. My XBox is setup as my home XBox.

The weird thing is, if I sign into her XBox One Live account from my Windows 10 PC I can play in my realm with no issues.
It seems to be only a problem from the XBox One. I can also play in my realm from the XBox under my account.

After reading the OP again I realized we are having the exact opposite issue. I own Gold and I bought Minecraft under my account.

What I'm wondering is if my wife's account also needs a separate Minecraft license?

Interestingly enough, 1 out of 10 times she tries she is able to see and access the realm. It seems hit or miss but misses about 90% of the times she tries.

I'm having the same issue on my wife's XBox Live account trying to join my realm.
I have a Gold Subscription under my XBox Account which should allow any player signed in access to XBox Gold. My XBox is setup as my home XBox.

The weird thing is, if I sign into her XBox One Live account from my Windows 10 PC I can play in my realm with no issues.
It seems to be only a problem from the XBox One. I can also play in my realm from the XBox under my account.

After reading the OP again I realized we are having the exact opposite issue. I own Gold and I bought Minecraft under my account.

What I'm wondering is if my wife's account also needs a separate Minecraft license?

Interestingly enough, 1 out of 10 times she tries she is able to see and access the realm. It seems hit or miss but misses about 90% of the times she tries.

I'm having the same issue on my wife's XBox Live account trying to join my realm.
I have a Gold Subscription under my XBox Account which should allow any player signed in access to XBox Gold. My XBox is setup as my home XBox.

The weird thing is, if I sign into her XBox One Live account from my Windows 10 PC I can play in my realm with no issues.
It seems to be only a problem from the XBox One. I can also play in my realm from the XBox under my account.

After reading the OP again I realized we are having the exact opposite issue. I own Gold and I bought Minecraft under my account.

What I'm wondering is if my wife's account also needs a separate Minecraft license?

Interestingly enough, 1 out of 10 times she tries she is able to see and access the realm. It seems hit or miss but misses about 90% of the times she tries.

I'm having the same issue on my wife's XBox Live account trying to join my realm.
I have a Gold Subscription under my XBox Account which should allow any player signed in access to XBox Gold. My XBox is setup as my home XBox.

The weird thing is, if I sign into her XBox One Live account from my Windows 10 PC I can play in my realm with no issues.
It seems to be only a problem from the XBox One. I can also play in my realm from the XBox under my account.

After reading the OP again I realized we are having the exact opposite issue. I own Gold and I bought Minecraft under my account.

What I'm wondering is if my wife's account also needs a separate Minecraft license?

Interestingly enough, 1 out of 10 times she tries she is able to see and access the realm. It seems hit or miss but misses about 90% of the times she tries.

Hi Brett,
We got our issue resolved yesterday with the help of Xbox support (chat), I'm not sure if this would work for you, but its worth a try:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

Hi Brett,
We got our issue resolved yesterday with the help of Xbox support (chat), I'm not sure if this would work for you, but its worth a try:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

Hi Brett,
We got our issue resolved yesterday with the help of Xbox support (chat), I'm not sure if this would work for you, but its worth a try:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

Hi Brett,
We got our issue resolved yesterday with the help of Xbox support (chat), I'm not sure if this would work for you, but its worth a try:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

Account removal/addition did not solve the problem for me long-term. Worked fine for a little while.

Account removal/addition did not solve the problem for me long-term. Worked fine for a little while.

Account removal/addition did not solve the problem for me long-term. Worked fine for a little while.

Account removal/addition did not solve the problem for me long-term. Worked fine for a little while.

Thanks Charles, I'll keep an eye on ours and post back if the issue crops up again

Thanks Charles, I'll keep an eye on ours and post back if the issue crops up again

Thanks Charles, I'll keep an eye on ours and post back if the issue crops up again