This happened when I was trying to get into the realm and because it was taking so long I decided to close the minecraft and re-enter, but when I did that my character had already entered the realm but static (my friends sent a picture of how my character was). When I tried to enter the game it said that my account was already being used to play in that world.
I tried to join on the cell phone, disconnect my account and a few more things but nothing worked.
I can enter into other worlds and servers, only this realm says that my account is being used to play in realm.
Obs: I still "I am" in realm (12/28/2018) I will ask the owner to restart so that I force the exit of my character. P.S: restarting realm worked because it forced the exit of my character
As it happened:
Loading the realm I closed the minecraft (because it was taking too long), so my character entered without me playing and consequently when trying to enter the realm appears a warning saying that I am already playing.
Update:
It happened again, with me twice and with another member of the realms. Please fix this.
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My server also gets into this mode, and I restart it.
I find that once it gets into this mode that any other player logging in later also has this problem (I have 4 accounts).
The server does not see the players as online, and they cannot be killed from the server. Must be a restart.
Just happened to me again yesterday in realms for Windows 10, the issue is not new and it also seems to be ignored by Mojang, not even setting my Xbox online preferences to "Not join online games" help remove the "ghost" of my player exit the game, also the periodical maintenance the server (that is supposed to disconnect everyone from the realm) is ineffective in kicking the "ghost", I'm getting desperate
Thank you for your report!
We're tracking this issue in REALMS-1402, so this ticket is being resolved and linked as a duplicate.
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This happened yesterday to another player in a realm I was playing.