I've just bought another 30 days for my realms for Win 10 Minecraft. I got the email receipt but not the extra time.
If this still an issue, you will need to contact Mojang Customer Support directly.
Reporter: Miss Rachel Franklin
Assignee: (Unassigned)
Created: 2019-05-02T12:01:31Z
Updated: 2025-04-07T19:47:16Z
Resolved: 2020-03-25T17:54:49Z
ADO:
Confirmation Status: Unconfirmed
Platform: Windows
OS Version: WIndows 10
Labels:
Affects Versions: 1.12.0.3 Beta
Fix Versions:
Retrieved 2025-06-10T05:20:26Z
If this still an issue, you will need to contact Mojang Customer Support directly.