mojira.dev

Hello

I have an issue with  minescraft for the nintendo switch.

I recieve the following error "the software was closed because an error occured".

 

I thought i was a game card issue and purchased another one. but still have the same error.??? I have spoken to nintendo support and done the following .. i have deleted the software, checked for corrupt files reinstalled the software / updates ...used 4 different users profiles and different worlds / creating new worlds etc.

None of the above have worked and i still face the issue of error above  "the software was closed because an error occured". 

 

I now have 2 copies of the game and none are working with both having the same error message. My son isnt happy as this was his favourite game..plus we have spent £40 in total on 2 games that dont work.

 

 

 

 

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[Mod] OcelotOnesie

Thank you for your report!
We're already tracking this issue at MCPE-48406, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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(Unassigned)

Unconfirmed

Nintendo Switch

9.0.1

1.13.1

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