mojira.dev
MCPE-58868

Bedrock Realm LOSING CRAZY AMOUNTS OF DATA *THIS IS CRITICAL*

Firstly... I don't know what to say. This is insanity. I played on my realm last night, built a ton of stuff. I just jumped on top check some stuff out and I appeared at my spawn with an empty inventor as if I was new to my own server. I was like okay, that's strange... then I stepped out of the structure to find devastatingly large chunks of area were literally wiped out from bedrock to the sky there were just a bunch of massive square holes in the world. Some of the stuff that I built last night was gone (included in those massive holes) and other things that I built at the same time were still there. Oddly though some other things that were older builds from before last night were reverted or partially reverted to before they were built.

 

Seriously guys, what's happening here. I'm constantly having issues with Bedrock Realms-- and I'm on vanilla settings-- no mods, nothing. I payed $60 or so for 6 months and this is unacceptable. Another issue that I've had is players may randomly disconnect (and when this happens it affects all players at the same time) and then when we reconnect the map is rolled back some unknown amount of time. It could be minutes or hours of time literally rolled back like it never happened.

 

This issue takes the cake though. This comes right after the buzzy bees update. Is there a support channel I can go through to get support as I'm a paying customer and your product is broken? In all my years of playing minecraft (since alpha) I've never had issues with the game not saving the world properly and losing data like this. Why is this happening now??

 

P.s. I have screenshots and when I tried to attach them it says "Jira could not attach the file as there was a missing token. Please try attaching the file again."

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Comments

migrated

I had the exact same thing happen. I spent hours yesterday building and when I went to check on it today, half the map was missing. What was there was not loading properly. Huge chunks missing. It’s so frustrating!!

Recently, in another world, before the bee update, I was in a world I built in survival only. I had two armor stands, one with full armor, and both just disappeared from the world! AND, I had a horse with Diamond armor who was in a fenced in area with a lead attached, just disappear also! The lead was still there, horse and Diamond armor gone!!

In all my years of playing Minecraft, I’ve never had so many issues!

We’re also having issues with players getting kicked out and with texture packs we purchased just disappearing from the log in screen. Oh, and the skin I bought keeps disappearing and defaulting to Steve. So I have to change each time! It’s annoying and becoming a waste of time!

I’d rather they get rid of the alien bees which must be from another planet because of their size.

Maybe they should spend more time fixing the glitchy issues that were already occurring before adding something else to the game to create new problems!!

migrated

Same thing is happening to a realm I'm a part of. Several times I logged in now and it has erased WEEKS of hard work and nice buildings and I log back on and it's either gone as if I never did anything or it has bits of the latest project and massive holes where even the bedrock is gone. This is getting a bit out of hand and has only started after the latest update

migrated

Thanks the comments guys! I'm sorry you're experiencing similar issues but at the same time I'm glad to know it's not just me. These continuing decisions ha e forced my hand. I've canceled my realm in favor of a hosted Bedrock server, so far so good...

I've only ever experienced these issues on Realms in particular and I supposed I don't play single ayer enough to know if it can gaooen there though I've never had an issue on single player.

Yeah, the massive holes you described with no bedrock are exactly as I experienced. I made a reddit thread about it... Check it out, you can see pictures there. It's absolutely insane and should never happen in minecraft. As I stressed I've been playing since alpga and never had issues like this until now.

https://www.reddit.com/r/Minecraft/comments/e9tfhu/bedrock_realms_wtf/?utm_medium=android_app&utm_source=share

migrated

Omg the typos in the message above. My phone is evil.

[Mod] Umija5895M

Thank you for your report!
We're tracking this issue under MCPE-58514 so I've requested this report be resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

migrated

A similar thing happened to me, but not on realms, just an xbox one normal world. I loaded in the map and i had no house and there were two massive holes in my compound, please help I cannot fix it.

migrated

(Unassigned)

Unconfirmed

Windows

Windows 10

1.14.0

Retrieved