My son plays minecraft on xbox one. We bought him mincoins,skins, and some worlds through mincraft store. He recently got a tablet for christmas and we logged into his Microsoft account on his tablet and when we enter his login info on minecraft it says connecting and doesnt change from that screen. It's like its stuck on "connecting..." we closed the app and it logs in without asking for info but his mincoins,skins and worlds do not show up in the store? Someone please help
MCPE-61332
Issues with account
Resolved
Invalid
0
Thank you for your report!
However, unfortunately we are unable to help with your report.
As this is an issue with your account or purchases, you will need to contact Mojang Customer Support directly.
The bug report site is manned by volunteers and we don't have the ability to assist.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki