I just entered Minecraft on PS4 and I don't have my character's clothes and I don't have my packs or texture packs, I don't have tokens either, I hope you can help me since I didn't do any cheating in the game.
Comments 2
Thank you for your report!
However, as this is an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker.
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Please note that there are multiple posts of the exact same bug. The setup of the bug report system indicates that there is a program deciding how important a bug report is based upon how many people vote for it, watch it, and comment on it.
Therefor, despite the multiple reports, this bug is unlikely to be fixed anytime soon as the program doesn't view any of them as high priority.
THE ONLY WAY THIS BUG WILL GET FIXED IS IF PEOPLE STOP CREATING NEW BUG REPORTS ABOUT IT AND INSTEAD: FIND AN ALREADY EXISTING BUG REPORT, VOTE FOR IT, WATCH IT, AND LEAVE A COMMENT.
If you don't believe me about Mojang using a program to prioritize bug reports, consider this: I haven't bought anything from the Minecraft store since I lost my content. That's about about $10 a month that Mojang isn't getting from me. Given how many people are affected by this bug, Mojang is lot of money. If a human was going through these reports, then it would have been fixed by now.