So I have been playing minecraft for awhile, I decided to sign up for a realm on my main PC, while trying to sign up, the game crashed out, just closed.
Now whenever opening Minecraft for Win 10 (Bedrock), the game loads, starts to connect to the marketplace (right before the "NEW" bubble pops up) then crashes and closes out.
Windows Event Viewer shows the following
Fault bucket 1348659000628835442, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.14.60.5
P4: 5e8bdfa6
P5: cohtml.UWP.dll
P6: 1.2.2.3
P7: 5ccb00db
P8: c0000005
P9: 000000000002c3a2
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8C2.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB73.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCBA3.tmp.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20200422 1 Event Collector_0_inject.etl
\\?\C:\Users\bruno\AppData\Local\Temp\WERCC11.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\bruno\AppData\Local\Temp\WERCC22.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC1E.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC5D.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_34d0c67f1dc2d7bbd6b6d07c7babfaf5e67255be_42ee9a50_a6b3a081-1e5d-4a6e-b4e9-2201b113d60b
Analysis symbol:
Rechecking for solution: 0
Report Id: c7c586ca-c453-4251-b71e-56e8bad4152d
Report Status: 2147487744
Hashed bucket: 801ce5c671c36e6222b766372f9d7472
Cab Guid: 0
and
Faulting application name: Minecraft.Windows.exe, version: 1.14.60.5, time stamp: 0x5e8bdfa6
Faulting module name: cohtml.UWP.dll, version: 1.2.2.3, time stamp: 0x5ccb00db
Exception code: 0xc0000005
Fault offset: 0x000000000002c3a2
Faulting process id: 0x4b58
Faulting application start time: 0x01d61d1bf9952647
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe\cohtml.UWP.dll
Report Id: c7c586ca-c453-4251-b71e-56e8bad4152d
Faulting package full name: Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
I have tried the following:
1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.
2. Try to reset the appWindows Key+i > Apps > Scroll down to this App > Click this App > Advanced options > Reset
3. Windows Key+i > Apps > Scroll down to this App > Click this App > Uninstall
Reinstall from Microsoft Store
4. Run Windows Store Apps TroubleshooterWindows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter
5. Reset Microsoft Store through Command PromptType cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer
6. Re-register All Store apps (You will get many Reds, ignore them)Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer
-Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode Register "$($_.InstallLocation)\AppXManifest.xml"}
7. Uninstall & Reinstall StoreWindows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter
-Get-AppxPackage allusers WindowsStore | Remove-AppxPackage
Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer
-Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode Register “$($_.InstallLocation)\AppXManifest.xml”}
NONE of it worked.
Oddly if I disconnect from the internet, both wired or wireless the game doesn't crash. I can't play the realm I just created but I can get into the app.
I have uninstalled and reinstalled, I have updated Windows, Drivers, the game, everything I can think of.
PLEASE SOMEONE HELP
Thank you for your report!
Crashes such as these are now logged automatically, this will therefore be investigated further by the development team internally.
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