I received the Pancake Cape after being a Beta tester in the Bedrock 1.16 Beta and was using it in the Hotfix version once Beta was done, and today I signed out and signed back in and my cape is gone. I didn't change any settings and now it is just gone and I am really sad. I need help figuring out how to get the cape back please!
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We're tracking this issue as MCPE-78330, so this ticket is being resolved and linked as a duplicate.
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Not being able to use the pancape in stable versions isn't a bug or an account issue; the pancape is only meant to be used within Beta versions as a testing tool for those that don't own other capes.
Being able to use it in release and hotfix versions, on the other hand, is a glitch.