Hello!
I've been playing on a server for a few weeks now and the other day I wasn't able to join the server for some reason, when I attempt to join it, I get stuck on the loading screen trying to locate the server (as seen on the screenshot). What is even weirder is that the people on the server can seems log in and out as I try to join the server, my character even shows up for a moment before logging out.
I have tried the following:
Rebooting my phone (Motorola Z Play)
Logged out of my Microsoft account
Deleting and re-adding the server
Reinstalling the game
What server are you attempting to join?