mojira.dev
MCPE-94986

Game crashes on startup

I purchased bedrock edition from the psn store and any time I go to the the main menu the game crashes with the error code CE-34878-0.

I bought the game a few weeks ago and haven't been able to play it a single time because it crashes every time the menu is open. I have attempted to delete and reinstall it multiple times. 

This is a repost because my last report was marked as "resolved" and I haven't even been able to play the game since I bought it well over a month ago. 

I don't do this with any attention to annoy. I simply think it's more than fair for me to just ask for an answer.

Comments 2

Thank you for your report!
However, this issue is Invalid.

Crashes such as these are logged automatically, this will therefore be investigated further by the development team internally.

Please also note that "Resolved" does not mean "Fixed". Be sure to look at the actual Resolution to see how the ticket was resolved.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Thank you for your report!
However, this issue is Invalid.

Crashes such as these are logged automatically, this will therefore be investigated further by the development team internally.

Please also note that "Resolved" does not mean "Fixed". Be sure to look at the actual Resolution to see how the ticket was resolved.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Tyler Manning

(Unassigned)

Unconfirmed

PlayStation

Current PS4 firmware

1.16.1

Retrieved