Hello, you will see since the beta version of Minecraft RTX was updated yesterday, every time I want to start it, it closes only on the red screen of mojang. I have tried uninstalling and installing. Exit beta rtx, uninstall, reinstall, go back to beta rtx and I get the same error.
It only happens to me with the new version of minecraft beta rtx, with the previous one it worked perfectly.
I just tried to restore the system to go back to the previous version of Minecraft RTX 1.15 and the rtx in the maps works perfectly for me. I have updated it again and I get the same error, it loads up to the red mojang screen and closes. So I will restore the system and leave it at version 1.15 until they give me a solution to update it to 1.16.3
What can i do??
In the windows event viewer it gives this error every time I start:
Faulting app name: Minecraft.Windows.exe, version: 1.16.30.52, time stamp: 0x5f457054
Faulting module name: ucrtbase.dll, version: 10.0.18362.815, time stamp: 0x32a6df9a
Exception code: 0xc0000409
Offset Error: 0x000000000006db9e
Faulting process ID: 0xb6c
Faulting application start time: 0x01d6811230344f57
Faulting application path: C: \ Program Files \ WindowsApps \ Microsoft.MinecraftUWP_1.16.3052.0_x64__8wekyb3d8bbwe \ Minecraft.Windows.exe
Faulting module path: C: \ WINDOWS \ System32 \ ucrtbase.dll
Report ID: f1477ed3-6564-40e2-9027-7f2bb65fee19
Faulting package full name: Microsoft.MinecraftUWP_1.16.3052.0_x64__8wekyb3d8bbwe
Relative app identifier of the faulting package: App
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Thank you for your report!
We're actually already tracking this issue at MCPE-98702, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
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Can you please check that your graphics card drivers are up to date?