mojira.dev
REALMS-10040

Villagers and Minecarts (possibly other entities) are disappearing after Logging Out.

1.  Write a concise summary that clearly states the problem

Villagers and Minecarts (possibly other entities) are disappearing after Logging Out.

This problem has occurred since the 1.18.10 update, has happened with both newly created (since the update) and previous to update entities.  It seems to not ALWAYS occur with all entities, but randomly villagers / minecarts will disappear.
We are playing on a Microsoft Realm, Minecraft Bedrock Edition, Survival mode, from the US and UK.
this is NOT a Duplicate of MCPE-144208, as this issue, as confirmed by [MCPE Mod] AULDRICK:
"This is the same set of symptoms as MCPE-144208, but it's not the same issue because it has a different cause." 

 

 

2 A.  Precise steps to reproduce the issue. 
EXACT/PRECISE conditions are unknown.
  2a-1.  Do not attempt to reproduce using your development environment.  X has already indicated you can not replicate in that environment
  2a-2. In a Production Environment (Mcdonalds wifi, external (non-Mojang) internet access) create (preferrabley with an XBox) a Realm for Minecraft, in Survival Mode, using any seed, or contact me for the specific Seed we use
  2a-3.  if using our seed, proceed to the village at X, Z (or nearest village if random seed).
  2a-4.  Build a library, 
     2a-4a making the interior spawn-proof for hostile mobs, 
     2a-4b ensure that Library is controlled access (double gate system, or scaffolding access only) 
  2a-5. begin to populate the library with librarians 
     2a-5a. create segmented areas with stone fencing, with 2 beds and 2 podiums per cubicle, but do this 1 librarian at a time
     2a-5b. work with each librarian (one at a time) to secure a different enchanted book at level one (put up podium, cut it down if not desired book), ensuring that Mending and Unbreaking are the first 2 books/librarians created.
     2a-5c Continue until 24 librarians are created, (can be 1 floor with 24 or 2 floors with 12 each floor as we created)
  2a-6.  Concurently, build 2 closed loop minecart systems
     2a.6a. each loop should contain a minimum of 40 rails, with at least 8 powered rails (using redstone blocks or torches) per loop
     2a.6b. each loop should have a hopper collection system as a part of it
     2a.6c. each loop should run with 1 hopper minecart
  2a-7. Save and Quit the realm upon completion, or even during the creation process if necessary (it can take some time to get the right books)
  2a-8.  Close out/power off the Xbox
  2a-9. return 8 - 12 hours later, powering on the Xbox, entering Minecraft, and joining the Realm created (again from an external internet access)
  2a-10.  Verify that all 24 Librarians are there.
     2a-10a If they are, then repeat steps 2a-6 thru 2a-9, preferably with a minimum of 1-2 hours of elapsed time between joining and leaving the realm.
     2a-10b If there are any missing, you have recreated the issue.
 
2 B.  After listing the steps, clearly state what happens, and what you believe should happen.
   2a-10a is the desired result - all librarian villagers remain every time the realm is entered.

3. Include the exact text of any messages 
    No error messages received

Linked issues

Attachments

Comments 34

If the problem is reproducible, then we don't need to build the world, we just need a copy of yours. It has to be a copy in which none of the mobs or entities have disappeared yet. You should be able to get one from the Realms backup that was taken before the disappearance.

Next, you need to open the world and do whatever you do that makes mobs and entities disappear. If the problem only appears randomly, you may need to keep trying or try several times.

Once you've reproduced the problem, you need to reload the backup world and verify that you can make it happen again. If some specific actions you take always seem to trigger it, note those down for the "steps to reproduce".

When you finally have a world in which you can reproduce the problem at will, attach it, along with a copy of the world after the mobs/entities disappeared. Then replace your description above with your steps to reproduce (even if that's just "mill around until it happens) and other notes, using the Example Template in the guidelines.

I'm sorry, I know this puts a burden on you to do the detective work, but as I've said many times, Mojang can't fix a problem if they can't make it happen in the first place, and the bug tracker staff haven't been able to reproduce it.

MarriedInMinecraft

Roger that, I will see if I can create a test realm to reproduce the problem, and save backups to provide...but it does seem to be random when and how it happens.

as to the "need to open the world and do whatever you do that makes mobs and entities disappear. If the problem only appears randomly, you may need to keep trying or try several times"

  • This is an issue.  the "what we do" is unknown. 
    As far as we can see (several people on this Realm), and from what i've read of other experiences in the other comments,  the "what we do"........ is simply Logging out. 
    They are there when we leave the realm... but they are not there when we come back.  No disappearances have happened (to us) 'during' a period of time when we were actively playing on the realm....or while we were logged on.

As to the downloads, I'd downloaded the latest backup last night.  I can try to go back and pull the download from after the 1.18.10 update was updated to the realm, but i'd have to hone in on which night it was that @Badrabbit_1971 had restocked our Librarian Villagers.  I think the test realm thing would probably work better for producing world backup download files.

@auldrick , Could disappearing mobs be an autosave and realms backup process issue? (Sometimes my game crashed, too, while exiting the world. Idk if this happens to anyone here regarding this issue).

This is an issue. the "what we do" is unknown.
As far as we can see (several people on this Realm), and from what i've read of other experiences in the other comments, the "what we do"........ is simply Logging out.

If logging out is all it takes, then your Steps to Reproduce doesn't have to be anything more than

  1. Open the world.

  2. Log out.

It doesn't matter that you can't reproduce the problem every time, just that you can reproduce it at least once on a specific world save. The thing is, we haven't been able to reproduce it. There's no way to know whether that's because something in your world is a necessary precondition that none of the test worlds we've made has, so it's never going to happen in our worlds. But with a copy of your world, we'll know it's possible to make it happen. That eliminates a brick wall we might be running into.

@unknown: We're currently trying to gather information on several of these mob disappearance problems. At this point, we don't even know if they have a common cause, but trying to use one ticket (MCPE-144208) wasn't working out so we're now trying to divide them up into separate tickets. But we really don't know what the separating criteria should be, so we're basically guessing: One for Realms, one for chunk borders, and one for worlds that are left idle for a long time or have network disconnections. For this one, I doubt autosave is an issue because Married In Minecraft is saying (I think) that his group only have it happen when the world is explicitly saved & closed.

If your world has a crashing problem, Mojang should be getting crash reports automatically every time it happens. That's kind of an ideal situation, because they have full information about everything that happened. They automatically generate bug reports internally from crash reports, and most of the time those get fixed without Mojira being involved at all.

24 more comments
MarriedInMinecraft

@GoldenHelmet,

     **     We recently saved a new town in our Realm, and built a Dwarf Library under a mountain at lke level 28.  We started on this a couple of weeks ago, and after checking today, we have lost NO librarians.  The library goes across chunks, with dimensions of 772, 31699,  to 785, 31699 to 785, 31724 to 772, 31724

My wife started some minecarts running back in another town about 31000 blocks away, so we'll see if any of them dissappear or not, but so far so good. Looks like the ThanosBug may be fixed.

Bethany A Peterson

Happened today on my 2 player Bedrock realm I'm version 1.19 main release. It all entities, including the ones in my mob spawners. I actually made a backup specially for this release to test.

You login it works just fine and all are present. Once all users log out they get Thanos snapped.

This issue ended with the hotfix and re-emerged after full release.

MarriedInMinecraft

We will check again as soon as we get a controlled area where we are (way north now, exploring for 1.19)

Bethany Peterson: Does this happen every time you load the backup and players log out and log back in? could you provide us with a copy of the world for investigation? 

I assume this is not the entities can be lost on a chunk border bug that's still present on bedrock?

MarriedInMinecraft

(Unassigned)

Community Consensus

Bedrock

Retrieved