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REALMS-10096

Can not connect to realms on PS5

I am in able to connect to realms on my PS5. I tried restarting, reinstalling logging out and logging back in. I can connect on my iPhone with out issues.  No mater what I do it goes to loading screen then returns to home page. Please see attached video of the 20th attempt.

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Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or PlayStation Status for PlayStation specific outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Joseph LeBaron

(Unassigned)

Unconfirmed

Bedrock

Retrieved