My wife and I keep having difficulty accessing our realms on our phones. My wife isn't getting any error messages but I am. It either keeps disconnecting me from my realms giving me a disconnected from server error message or no network connection but I've already tested that. My network is working just fine now. These issues only started after that nationwide outage but yet my gaming laptop and my wife's desktop loads the game just fine. I suspect my wife's issue may be the same as mine just without the error messages as her issues with the game have the exact symptoms. We also can't download resource packs when the window comes up asking if we want to download and join or just join. It just gets stuck and stays on the same screen. This is happening on our phones and my wife's laptop.
Comments 6
We've tried both wifi and mobile data but neither worked. It still gets "stuck" on joining realm. It won't let us download either when the message comes up "download and join/join"
Hi
Are there any other issues like logging in or accessing Marketplace, or its only Realms?
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Are far as I can tell it's just realms and have since determined that there's something wrong with it's connectivity as we can connect just fine with an ethernet cable no problems I can tell. Pretty difficult ro use a wired ethernet connection on a cell phone though. I tried reporting my discovery and they said it was too technical for them. But anyway it's only with a wired ethernet connection that it works. No ethernet no connection which is what I'm trying to get fixed.
Hi
Does this issue still occur after updating to 1.19.22?
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Hi
Are affected devices connected by wifi or cellular network?
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