I went onto my minecraft, then clicked realms, clicked buy a realm, which sends you to the website. Logged in, put info in and bank details. It sends me a text message with security code to authorise my payment. I type in the verification code, the microsoft screen where I was buying the realm said "error processing payment" or something along those lines. However, the money was withdrawn from my bank account.. I have checked back on the realms section etc and it is not there, I do have sufficient funds so it is not that.
Comments 2
Thank you for your report!
However, this issue is Invalid for the bug tracker.
This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
This is an account issue and not something that the bug tracker can help you with. Please approach Mojang Support instead.