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REALMS-10802

Cant access realms

Put the summary of the bug you're having here

What I expected to happen was...:
Signed into acct on xbox. Expected to see my realm and 2 of my friends realms

What actually happened was...:
Realms not available. "privacy settings' are fine and i have an active gold subscriptionย 

Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ...
3. ...

Comments 1

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket by providing a link.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

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Mike

(Unassigned)

Unconfirmed

Bedrock

Retrieved