Tl;dr: Random, frequent disconnects from the Realm as well as inability to access the Realm in spite of being able to access the marketplace. Not an internet connection/speed issue.
Initially I thought this was an internet issue, so I asked my other players if they were also being randomly, frequently disconnected. Yes, they are. I still reset my modem and router, reconnected, ran a speed test, and opened other apps of heavy bandwidth usage, and no other app is doing this. My players and I are in different states, and we use different internet service providers, and we all have ultimate high-speed internet suitable for streaming and gaming, so I have good reasons to believe this is not an internet issue.
Currently our online player count has maxed-out at five players. I pay for a +10 Realm, so that shouldn’t be the issue, either. I haven’t checked to see if this is happening on my +2 Realm yet, as that one is more for storing maps.
This issue started a few days before the most recent (as of 02/11/23) update, and persists.
Thank you for your report!
However, this issue is Invalid for the bug tracker.
If everyone is being disconnected, that means that the realm server crashed. Crashes such as these are logged automatically by the game or server and investigated further by the development team internally, so they are not generally kept on the bug tracker.
If you can provide a list of steps that someone else can follow to consistently reproduce a crash then feel free to create a new report. Please be sure to always search for duplicates before creating any new report. Please see the Bug Tracker Guidelines for more information.
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