Ever since the update to 1.13, I have been having trouble with my Realm. I was able to get in myself as the owner of the realm yesterday, but today it just tries to connect indefinitely and never actually loads into the realm. A friend reported a similar issue, where she would get "Timed out" errors whenever she tried to log in. Upon looking at the user list for the realm, some of the usernames seem to be unreadable, whereas some are just fine. As of right now, nobody (including myself) is able to get into the realm that we know of, as those players that are readable do not play anymore to check if they can access.
We have tried to reinvite one of the users, but it did not work. She was able to load into the realm for the first time but was immediately Timed Out.
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"Realms is available for this user" is being logged twice. Don't know if problem but worth to mention:
[21:38:16] [Client thread/INFO]: Realms library version == 1.13.3
[21:38:19] [MCO Compatability Checker #1/INFO]: Realms is available for this user
[21:38:19] [MCO Compatability Checker #1/INFO]: Realms is available for this user
[21:38:40] [Client thread/INFO]: Loaded 369 advancementsWe are experiencing the same issue on our Realm after the 1.13 update. No one, including the server owner, is able to access the server. We receive the error message "An error occurred; please try again later." every time one of us tries to log on. I also see the "Realms is available for this user" message in the log.
We are experiencing exactly the same issues with my Realm too. We are on Bedrock. After the recent update, you never know if you will be able to enter the realm or not... sometimes you get in, sometimes not. It is very inconsistent. It stays stuck on the "loading" screen. Some people receive error messages "An error occurred; please try again later.". Those people in the realm at the time see the in game message "gamertag has left ...", but never the message that they joined. (Bedrock Edition)
Thank you for your report!
Minecraft Realms for Java Edition has received a lot of updates and fixes over the last two years, so this issue has probably already been fixed in the meantime (e.g. because it was a temporary outage or an issue with the base game).
Since this bug report has not been updated since at least two years, please let us know if this is still an issue in current versions of Minecraft and update the bug report if applicable. If this is no longer an issue, please let us know as well. Thanks!
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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The garbled usernames is a pure visual issue, see REALMS-1100