mojira.dev
REALMS-11440

realms subscription for PlayStation cannot be canceled on different console

Realms subscription purchased via PS4. Purchased PS5 and migrated account to that console. An attempt to cancel the subscription requires the original console. New console will not show the subscription as a monthly.

 

I would love to see a way to cancel a subscription purchased on PSx on a website rather than only the console.

Comments 3

Hi

You attempt to cancel subscription through Minecraft? Have you tried contacting support? https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

This ticket will automatically reopen when you reply.

thank you, the issue is the method to do the cancel is different on PS5 than it was on PS4. this is not a bug. thank you and sorry

Closing as per comment above.

Laurel Johnson

(Unassigned)

Unconfirmed

Bedrock

Retrieved