mojira.dev
REALMS-11469

Chat stoped working with july update

Hi

One of my friends can't read my text in the chat. The problem came with an update in july. It's only on realms. It works perfect when we play online without realms. Everyone else can read my text in the chat. It make no different if we play on hers or my realm. When I had a another realm she could read my text in 24 hour but no more. We are all adults and have adult accounts. She use windows version and xbox x|s, I use xbox x|s and the others use windows. We have checked our acconts and can't find anything wrong.

 

I contacted realms but they asked me to contact you. Can you solve this problem?

Comments 4

We do not have enough information to find the cause of this issue.

Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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Did Greymagic27 seriously ask the OP to make a video of something that isn't happening and resolve the case pending fulfilment of that impossible request?

Same thing is happening in a realm I play in. Some players' chat messages can be seen by some but not all other players on the realm. I suppose I could try to catch a video of someone apparently having a one-sided conversation but I don't see how that would be diagnostically useful.

Hi

Does this issue occur on all 3 Realm slots?

This ticket will automatically reopen when you reply.

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cybergirl73

(Unassigned)

Unconfirmed

Bedrock

Retrieved