Hi
One of my friends can't read my text in the chat. The problem came with an update in july. It's only on realms. It works perfect when we play online without realms. Everyone else can read my text in the chat. It make no different if we play on hers or my realm. When I had a another realm she could read my text in 24 hour but no more. We are all adults and have adult accounts. She use windows version and xbox x|s, I use xbox x|s and the others use windows. We have checked our acconts and can't find anything wrong.
I contacted realms but they asked me to contact you. Can you solve this problem?
Comments 4
Did Greymagic27 seriously ask the OP to make a video of something that isn't happening and resolve the case pending fulfilment of that impossible request?
Same thing is happening in a realm I play in. Some players' chat messages can be seen by some but not all other players on the realm. I suppose I could try to catch a video of someone apparently having a one-sided conversation but I don't see how that would be diagnostically useful.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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We do not have enough information to find the cause of this issue.
Please record a video of this happening and attach it to this report.
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This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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