Raised a ticket here REALMS-11622
Then spoke to Ronalyn at Microsoft Support
They confirmed I have an active Java Minecraft Realms You + 10 Friends Subscription Server 1 in my account.
They raised Microsoft Support ticket 7010823576
Requested I raise a ticket here as it's a Minecraft Account Issue and MS cannot resolve this issue
Ideal solution.
I would like to have "Jasper's Awesome Realm" reactivated with the subscriptions I have paid for. I do not want to create a new realm.
I have fully updated my PC
I have reinstalled the Minecraft launcher and Java Edition
I can see this is an issue on the MC Account website, in Java and in the launcher.
This is apparently not a Microsoft Support issue.
Comments 3
Can we have this player file a ticket with our support team? We can't find any info on them based on the info there.
@unknown see below. Please contact Mojang Support and send your case ID here.
I grabbed this one for now and am having Support look in to it.