mojira.dev
REALMS-13002

Error when trying to buy Realms

When logged in to Bedrock edition (on tablet) we are trying to purchase Realms but keep getting the error message “Sorry, we were unable to complete your realm purchase. Maybe check your internet connection”.
There is nothing wrong with our internet connection.

I have seen comments on YouTube that other players have had the same error message when trying to buy Realms.

Environment

Minecraft Bedrock on tablet

Comments 1

Hi!
Thank you for your report!
However, this issue is Invalid for the bug tracker.

This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact https://support.xbox.com/contact-us

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Rebecca

(Unassigned)

Unconfirmed

Bedrock

Retrieved