The game won't load, even though I paid for the subscription. It says I need to subscribe again, but my subscription is still active on the Play Store. I haven't cancelled it and it's valid until November 21st. I was playing yesterday and couldn't log in; it gives an error when I try, and the game menu tells me to subscribe again
Environment
The game won't load, even though I paid for the subscription. It says I need to subscribe again, but my subscription is still active on the Play Store. I haven't cancelled it and it's valid until November 21st. I was playing yesterday and couldn't log in; it gives an error when I try, and the game menu tells me to subscribe again
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket by providing a link.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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