[REALMS-14352] I alredy paid for renewal of realm but the game still won't renew my realm

Yesterday,i decided to renew my realm and i made the payment through gpay and it Money did transition correctly , however 10 hours later the realm still didn't renew ,how can i fix this , i at least demand my money back if not fixable

Environment

My device is oppo reno 13 mobile , a very good phone , i have not faced any bugs with this phone

Attachments

Screenshot_2026-04-26-08-35-19-04_5c8300b655012b1930f2e0a7b81bf6a9.jpg

Screenshot_2026-04-26-08-39-45-37_4336b74596784d9a2aa81f87c2016f50.jpg

Comments 3

Automation for Jira 2026-04-26T03:12:03Z

Thank you for helping us improve Minecraft! We saved your files:

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HarrasmentTt 2026-04-28T06:24:01Z

Same here I just renewed it rn and still says expired

[Team Allay] Dubiz 2026-04-28T11:03:28Z

Hi!
Thank you for your report!
However, this issue is Invalid for the bug tracker.

This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact https://support.xbox.com/contact-us

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