Me and my friends recently bought Minecraft (Bedrock Edition) for Windows 10 so we can play some multiplayer and have fun in Realms, We both decided that one of us will use our 30-day trial and then Extend/Renew the realm by paying when that trial ends.
Even set up my payments and linked the Debit Card to my Microsoft account but when I went to buy the thing, I Couldn't.
What I expected to happen was...:
Wanted to extend/renew my month of realms.
What actually happened was...:
When my realm ran out I went to the Subscription tab to extend the realm by paying the amount but whenever I press on Extend it loads for a second but nothing happens it just says "Product Not Available for purchase"
Steps to Reproduce:
I've Attached the Images for these steps
Attachments
Comments 3
They have checked [Realms - 2229 ] though qouting their message "
@unknown added a comment - Yesterday
Thank you for your patience while we try and resolve the issue with Realms purchasing in certain regions. Please be assured we are actively looking into a solution and hope to have things back and running as soon as possible.
"
Exactly the same issue for me for the last few days.
Had 30 days trial on the Win10 version. Tried buying 30 day for 10 users within the game itself - unavailable.
Logged into Mojang site. Bought rolling 30 day renewal on the Mojang site.
Still showing as expired .
No reply at all from tech support.