mojira.dev
REALMS-302

I have already paid in AppStore, but the realm still close

First of all, I have booked my realm a long time ago. I have paid for it each month,and it has no error appears. But for this month, when I pay 50 for realm, it reminds me to renew my realm, and I have to pay another 50?! Finally it shuts down my realm. There were money transactions evidence, so I hope you can figure out the problem thanks.

Attachments

Comments 1

Because of lack of updates on affected versions, I will resolved this bug as Cannot Reproduce.

Bug can be reopened if needed. 

 

If you have issues with a specific realm, please contact Mojang Support at https://help.mojang.com/customer/portal/emails/new
Sometimes Mojang Support is under a heavy load and can reply with a delay. Please check the reply status on Twitter: @MojangStatus or at https://help.mojang.com

migrated

(Unassigned)

Retrieved