[REALMS-3677] Cant log on to Realm Xbox One

On Xbox One

I cant get onto my Realm it either hangs on the building terrain or on loading the realm up. It hangs on the Purple screen.

Ive tried the stuff on the help.minecraft.net. I am using a Wifi connection and its not possible to to use an ethernet cable.

My friends can still access it.

Any help gratefully received

Thanks

Related issues

migrated 2020-05-12T12:43:12Z

[media]

[Mod] Umija5895M 2020-05-12T18:36:49Z

Thank you for your report!
We're tracking this issue as REALMS-2054, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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