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REALMS-4477

Cannot renew subscription

When going to the manage subscription page in minecraft for windows 10, there is no option to renew my realm, all that appears is a never ending loading animation and a realms+ info page.

Comments 5

One additional thing, on the subscription details page for the realm it says 0 days remaining, but on the manage subscriptions page it says 13 days remaining.

What device was used to originally purchase the realm? You may need to use the same kind of device to renew the subscription. Or, you may be able to do the renewal using your Microsoft account via a web browser.

It was originally purchased on PC (Minecraft for windows 10 in game store) I've been looking for a way to renew from the browser but I've yet to find a way.

Are you still unable to renew your subscription? There were some issues with the product pages that have reportedly been resolved.

Yes, it is working now.

Michael Nix

(Unassigned)

Unconfirmed

Bedrock

Retrieved