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REALMS-4873

Realms will not work on my child's account even paid realms

The Realms we have downloaded and purchased are no longer working on my daughter's account. 

Comments 2

Well I thought this was just an issue on my realm. Looks like it’s all over. I play on iPad mini and one of my members plays on Xbox- neither of use can connect to the realm. Keeps saying “unable to connect to world.” 

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Visit Minecraft Community Support for assistance.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content please contact Mojang Support.

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Kaisha Traynor

(Unassigned)

Unconfirmed

Bedrock

Retrieved