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REALMS-500

Realms crashes when 2 specific players are near each other

Game crashes to dashboard whenever my friend and I are near each other on the Realm. Approximate distance is about 60-100 blocks...maybe about the distance where a name begins to appear.

Several things about this: Map was created on the 360 on my friend's gamertag. It was converted to Xbox One by him. A week ago, he converted it to the Xbox One BTU edition. I think we tested whether this version would work on multiplayer and we were able to be near each other while playing on normal multiplayer...not Realms. Now, we wanted to bring this map to my Realms account. He started a Realms account, uploaded his world from the Xbox, then downloaded it to the PC through the Win 10 edition. He then shared that file with me, which I uploaded to my Realms account. Everything appeared to work..we had our old inventories, our old positions and the map looked sound.

At some point after this upload, the game started crashing...the console never locked up. MC simply ended. No lag, no warnings, no error codes. Several friends have joined us, and they do not crash. Only the two of us...the original creator and me as the owner of the Realm. I can be near another player as can he. He can even split screen (I haven't tested this). We tested going into the nether as well as the overworld. It seems to always happen when we are near each other. I can travel for hours away from his position with no crash, but as soon as he or I approach the other player, it crashes. If we load into the game at the same time, it crashes unless we are far apart. Xbox live voice chat is unaffected as we were able to continue to talk, so it's not a network issue. The Realm seems to continue to function just fine, as a friend was next to me when we approached my other friend and this third friend just saw the notices that the 2 of us had left the Realm and he continued to play. It doesn't matter if I get on the Windows 10 version or xbox. The same exact thing occurs on the PC.

Thanks!

Comments 13

Additional info: I also tested this on my mobile device. Other player was on Xbox One, I was on an Android phone. The crash occurs on both devices in the same way, closing the game but not crashing the OS. We also tested newly generated areas of the map as well as the Nether. always when we're someone around 30-50 blocks near each other the crash occurs. Realms itself maintains its state, our positions and inventories. We also changed our skins to test conflicts there. It has to be something in some sort of communication between our devices, or some data about just our two characters that conflicts with each other.

I have a wild idea. Is it possible that both he and I have the same ID, such as an owner's ID? When he handed off the map to me, it could have created the conflict. When we look at a locator map, the icons for the two of us appears as bouncing arrows....it highlights me for 5 seconds or so, then turns off and highlights him for 5 seconds. It seems other characters appear on the map as a picture of the other player's face. Only he and I appear the same on the map.

I hope you can create a quick algorithm that reassigns this ID....creating a new ID for him, leaving me as the owner of the Realm. This would be helpful for other players out there that want to do the same, and allow map transfers between players.

Thanks for looking into it!

I noticed the other day that other players appear as arrows on the locator maps up until the two players approach within about 50 blocks of each other, and then it changes to the skin of the other player. This may be the same distance at which our game crash is occurring. Maybe there is a problem at this point?

I have the same problem. Im trying to work on it. If i have some sort of solution i will let you know.

Even more info to add:

2 days ago, my problem friend and I were in the Realm in 2 different places. He was entering the command to enter creative and then survival. For both commands, about half the time it would make me go into those modes; the other half it would correctly put him in that mode.

Also, when typing commands, the suggestion list will show player names that are on the Realm. His never shows for me. If I use a different player account, it will show his name as a suggestion. (and this other account can be in the same place as he with no crash)

This has got to be a problem with having the same player ID of some sort, but it never affects our inventory, location, or actual game play (beyond the crashes). I hope you can write a simple script that checks for duplicate ID's and reassigns them.

3 more comments

We haven't found a solution for this yet. We're partly working on it at the same time as we're fixing some bigger issues with how players are saved.

Whatever update you've just pushed out has ruined my game more-so.

From not been able to be within a 200 block radius of my friend, I now can't join the realm at all if he's areadly in. If I'm in first and he joins, I'm kicked, regardless of distance of players.

I bought this under the impression it was a final release game and not a beta?

Bought by Microsoft for $2.5 billion. The games nearly 8 years old? And here I am, unable to play.

Good news: We have a potential fix for this issue. The world have been slightly corrupted but we've found a way that might work.

Sad news: The fix is risky and will probably not have enough time to be tested for the upcoming release. That means that it won't be release until later (probably June).

So, was this fix actually released June 2018? Because it's now August 2019 and this bug is still effecting my friend's realm.

Same situation where one person created the world on her Switch years ago (I see you were asking about split-screen in previous replies, she was playing this world in split-screen originally), temporarily hosted it as a realm, then another person downloaded the world on PC and hosted it on his realm. Any time both of them try to play on the realm together everyone in it gets kicked to the menu.

It would be nice if we could host this world as a realm, but given the amount of time we've invested in it there's no point in paying for a realm if we can't use it to host our world. The original world owner doesn't want to pay for a realm, and the realm owner doesn't want to pay for a realm if it can't host the world we've invested so much time in.

Is this bug still on the radar? Is there any point in us paying for a realm any time soon?

The bug isn't on the radar anymore because the bug was fixed (the one we successfully reproduced at least). The cause is very messy though and I'm not surprised there are still issues left with it, or new issues that appear afterwards.

 

I'll reopen the bug on the internal tracker.

Ivan Isovich

(Unassigned)

Bedrock

Bedrock

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