I cannot connect to my realm on Bedrock addition of Minecraft, created on windows 10, neither can any of my friends who use different devices such as the Xbox or Switch. A message appears saying unable to connect to realm. I cannot download the realms file either, it just states "initialising download" but then nothing happens.
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Have tried to update my realm from my switch, but it just keeps failing with "failed to export level" message. I have also tried to update my son's realm and the same thing. I tried archiving minecraft on the switch and it seemed to work at first, but then sure enough that fails too. Aftet months of trying realms with no real usability I think it's time to give up. It's not worth my time and money, not to mention the stress. If a refund could be arranged that would be a step towards compensating for all the stress I've had to endure over many months.