mojira.dev
REALMS-6707

Cannot connect to my realm

Hello, since at least 4 hours I'm unable to connect to my Realm on neither of my 2 machines as neither of authorized users. Session times out with "Cannot connect to Realm" message. Realm is reported as healthy (green dot).

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Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as REALMS-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support
πŸ““ Project Summary – ✍️ Feedback and Suggestions – πŸ“– Game Wiki – πŸ“– FAQs

MichaΕ‚ Sala

(Unassigned)

Unconfirmed

Bedrock

Retrieved