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REALMS-7801

Realm down. Unable to connect.

Multiple players have gotten a "could not connect" message, when attempting to connect to a 10 player realm. Realms down? | i've connected a video of it happening to me (windows 10) although its happened about 4 more times than shown in the video and happened to other players on other devices.

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Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

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Matthew Bettenberg

(Unassigned)

Unconfirmed

Bedrock

Retrieved