I am currently unable to login to my own minecraft realm and I am unable to replace, restart, and even close down the realm all it says is error but I saw a few things online and decided to try one that recommends to buy another realm so I did and tried to replace it with the backup save from our original realm however it gave me the same error so I don't know what to do anymore
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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What exact message do you get when unable to access your realm?
There is no "login" to a realm, only to your account on the game itself, so please describe the specific actions.
If you are still not able to access your purchased realm please contact Mojang Support for help.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.