On the PS4 when a splitscreen player joins they will show up as "Steve" (keeping all of their previous stuff) but are automatically set to "visitor". The owner has to get on every time to give them "member."
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Could you please provide more details or/and media files. As such we have no repro of this issue.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Also an issue when the second player's PSN account is linked to their Microsoft account.