after updating my game minecraft realms dont connect and i am unable to join my realm
Comments 3
It's not when I connect to realms it's more of I can't access them at all. When I click play it says loading realms for a few seconds and then says something like "unable to connect to realms, we'll try again later." This hasn't happened to me before. Because of my PC and wifi, this is highly unlikely to be on my end.
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as REALMS-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
What exact message(s) do you get when unable to connect? You can also attach as screenshots (if in English).
Are you able to access other online content (Marketplace, Featured Servers, friends)?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.